- #Isupport how to turn off email notifications update#
- #Isupport how to turn off email notifications windows#
These tests are designed to identify learning needs within the Unit, Chapter or Lesson. In iLearn Math, we recommend against helping students during challenge tests, which include Unit Challenges, Chapter Challenges, and Lesson Challenges. (as typically registered by iLearn in the enrollment process). To safeguard against this, use unique numbers only the student knows, such as a portion of their ID or lunchroom number, etc. This is occasionally seen when all passwords in a class are the same, and the username of an another student is easily deciphered (such as the first letter of the first name followed by the last name). This can also happen when a student in the class is logging into another student’s account. If a student is consistently receiving this error message, you may want to keep an eye out for multiple session attempts, but you may also want to be aware of students using each other’s logins. Make sure the student does not have another iLearn session running in another browser on the same computer.
For example a student logs in, then opens another browser and logs in again (that’s a no no!) This terminates the first session.
We at iLearn want to help you get the issues resolved, and sometimes it is very helpful for us to speak with an IT specialist for your school or district.Ī Login Error message occurs when the same account begins a second session at the same time. You may also need to speak with an IT specialist at your school or district to see if there are any internet connection issues. Then have the student log out and back in to the program.
#Isupport how to turn off email notifications windows#
If freezing occurs, first make sure your students have no other windows open or any other applications running that may be causing difficulty. Less common issues are caused by a lack of available hardware resources on computers, such as when many programs are running concurrently, or simply insufficient resources due to the low specifications of the computer. That’s a simplified example but one that happens periodically.
#Isupport how to turn off email notifications update#
As a real world example, this was caused by an automated update that began in the middle of 3rd period every day.
Even though the issue may be momentary, it can be evident in the classroom when student C’s program freezes, and one minute later student G’s program also freezes, even while some students are able to continue without difficulty. This could be caused by a momentary break in the internet connection, a surge in demand that approaches the capacity of bandwidth, or some other temporary issue. The most common occurrence is based on a temporary internet communication difficulty. These are typically resolved when a student logs out and logs back in to the program. The program can at times become non-responsive when there are temporary communication issues or hardware resource issues.